Ombudsman's May Newsletter
FRO Mistakes:
June 25, 2019
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A mother who receives support for her adult child with disabilities sought our help after she inadvertently provided inaccurate information to FRO, resulting in the termination of her support and a $21,000 credit to the pa...
access page ... Ombudsman's May Newsletter
FRO Mistakes:
June 25, 2019
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A mother who receives support for her adult child with disabilities sought our help after she inadvertently provided inaccurate information to FRO, resulting in the termination of her support and a $21,000 credit to the payor.
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June 25, 2019
A parent error
A father complained to us that FRO had collected thousands of dollars of support payments from him for 14 years, even though his daughter was no longer in the care of her mother but had been made a Crown ward.
June 26, 2018
Brother’s keeper
We helped sort out a case of mistaken identity between the FRO and a man who could not insure his house because a writ was registered in his name for unpaid support obligations – even though it was his brother who actually owed support arrears.
June 26, 2018
Cold case
A man contacted our office after the FRO issued an order to garnish his Old Age Security payments and his federal pension, according to a court order from 1982.
November 8, 2016
An arresting mistake
A father contacted us from jail after he was arrested for failing to pay child support arrears to the Family Responsibility Office.
July 28, 2015
Settling an account
A man contacted our Office because he suspected the Family Responsibility Office had miscalculated the amount he owed for child and spousal support by almost $3,800. He had written the FRO three times in the past 18 months, but it did not acknowledge his letters or adjust his account.
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Ombudsman
